We act as your IT team, providing comprehensive support and expertise without the cost and risk of hiring and managing your own IT staff. This frees you to focus on your passions.
We do not offer Cell phone repair or Cell phone anti-malware service.
Everyone has their own definitions but we're far cheaper than our competitors. Having come from large companies and seeing customers get ripped off, its a central tenant of Fixalize IT to be fairly priced to our customers.
Yes we certainly do!
With enough time, equipment failure is probable rather than simply possible. For critical issues causing complete work flow stoppage, a dedicated technician will be dispatched until the problem is resolved. For non-emergency situations, we can help you find a suitable replacement or recommend alternative solutions.
We handle repairs, including toner, ink, fuser, and roller replacements. We'll always recommend the most cost-effective solution – sometimes that's repair, other times it's replacement (which includes ink).
Unless instructed otherwise, we manage your licenses by default. That way you dont have to fear missing a bill and losing valuable software access.
Advanced Mailbox-level Anomaly Detection module that protects users from business email compromise (BEC), email spoofing and impersonations attempts by dynamically learning their mailbox and communication habits. Additionally includes an AI-based anti-phishing tool that can help predict, with high confidence, the legitimacy of any suspicious emails. It works to reduce risk by resolving unknown phishing threats faster and improves efficiency by minimizing human intervention.
Windows IOS Linux
Yes! We do charge a $60 travel fee unless you have a monthly plan which reduces or removes the charge entirely.
Yes, we provide remote & on-site service for both commercial and residential clients within a reasonable distance from our shop. Travel distance may differ based on our availability.
Yes, the plans found under Pricing are applicable to both residential and commercial. We offer a "Custom" plan that fits your concerns even if you have just one PC!
Half of our clients are one-person operations that just want the most basic plan. Maybe you just want antivirus and the comfort of knowing there's someone available to answer questions (or perform fixes) when you get stumped?
An endpoint is a physical device that connects to and exchanges information with a computer network.
You're doing your due diligence! We like to reward that around here so enjoy this 15% discount on your first service request when you mention discount code 15FAQ.
